carpentry

About pre -sale issues

1: How many batches, do you support mixed batches?Are there any restrictions on the amount?How to calculate the freight?All products can be batch according to the above, and the amount is not limited!Support mixed batch!Support Alipay transactions!We have the weight of each product. When shooting, the freight system will be automatically calculated. There may be a little error. If you have any problems, please contact the customer service in time. 

2: Are you randomly issued when shipping? Can you choose the style?Regarding style and color issues, the default mixed models are issued during the distribution. Friends who have special requirements can note the style or color (there is a column when taking a photo together, write the goods number, the style, such as: black), We will try to help you as much as possible, but it will inevitably be missing. I hope everyone is tolerant.Remarks on large pieces of writing Small parts randomly.The color style is randomly issued, but you can write a remark. We try to match it as much as possible.There is a column to note when taking a picture together.

3: Are the products on the shelves of stock?What if there is a shortage of stock?All of our products are sold in stock. The pages displayed on the pages are available. Please rest assured to buy.Because there are many types of goods and the daily sales are relatively large, it is not necessary to get out of the shelves in a timely manner. Please understand it. At that timeContact customer service in time, we will not notify here, thank you for understanding! 

4: I have already paid, when can I ship the goods, how long can I get?Because the company's daily delivery volume is relatively large, we will ship 24-48 hours after your payment. The delivery time will vary from the operation process of distance, weather and different express companies.In 2 days, Anhui, Guangdong, Fujian, Shandong, Jiangxi, Beijing, Tianjin generally 2-3 days, 3-5 days in other regions, 4-7 days in remote areas, and logistics outside the province for 3-7 days!Regarding delivery: Express delivery is uniformly received at 5 pm. The orders on the day are generally shipped in the next day. (In short, try to deliver the goods for the first time), because there are still many orders before, and there areMany customers need to make up and change the address, so we will finish it before sending it!We will arrange delivery as soon as possible!I hope everyone can understand!The courier companies we cooperate are Yunda, Zhongtong, Shentong, You Suo And consignment logistics

 Regarding after -sales and quality issues return and exchange
1. Within 7 days of receiving the goods (based on the date of the receipt of the handling, the product quality problem is found, please contact the after -sales customer service in time.Do not accept it after the deadline.The product must keep the packaging complete (please bring your own packaging, do not paste or write directly at the original box of the product).The accumulation of more than five kilograms of returns, the shipping cost of the return shall be borne by our company.Please return with a total of 5-10 kilograms with ordinary logistics. The freight is the company's borne and declines the expensive Debon, Jiaji, Tiandi Huayu logistics.

2. Please communicate with the after-sales customer service before returning the product, and please cooperate in filling out the after-sales service form so that your return can be tracked and processed in a timely manner.
3. The customer's designation of product color or style, we will try our best to satisfy, but cannot be guaranteed 100%.If the color or style does not match, it will not be returned.
4. For the situation of sending the goods sold by the non -company to our company, we reserved the right to not handle all the return and exchanges this time, and the shipping fee is borne by the customer, and the goods directly return to the customer.
5. The following conditions cannot be refunded: A's return product packaging is damaged or incomplete, the product accessories or related information are not complete; B without authorization or modification without authorization; C is not used or stored in a normal method; D colors and colors do not change, and products with the time limit for after -sale service. E Seasonal products will not be returned after the expiry date (such as fans in summer and thermal patches in winter).
6. After -sales service is the company's most basic service. We are willing to provide you with good after -sales service. At the same time, good after -sales service also requires the cooperation of customers. Please read the above instructions carefully before returning and exchanges., So as not to affect your after -sales service.7. The above, the treatment of damage and quality problems, if the weight does not reach five kilograms, if the guest wants to return, the freight is at their own expense. 
 Regarding logistics provinces are generally issued, Yiwu logistics is directly connected to the whole country. As long as cities above the municipal level are basically arrived, county -level cities need to be transferred.After arriving, the logistics will make your phone call, you need to pick up the goods yourself.Here, we specifically explain.Yiwu Logistics Company is not good at services. I hope that you can contact a logistics company yourself before ordering. The method can be to find it yourself. You can also call Yiwu to your local logistics point and find a place closest to you.Then tell us the logistics phone in Yiwu, we will send you to your service point