electric coffee handheld coffee machine

【common problem】

1: How much is the order quantity for customization (Logo/packaging/instruction/color, etc.)?

Answer: The specific quantity is determined according to different styles,

(1) Customized logo: usually starts at 1,000;

(2) Customized packaging: generally starting from 1,000;

(3) Customized instructions: generally starting from 1,000;

(4) Customized body color: generally starting from 3,000;

2: What is the delivery time for a customized logo?

Answer: If it is customized within 2,000 units, the production cycle is about 15-20 days

3: What are the steps to customize the logo?

-Su LOGO document (AI document or CDR format)

-Select the logo production process (you can choose radium carving, silk screening, silver hot stamping, private labeling and other processes)

-D design renderings (the renderings of the product designed LOGO into the product)

-Coust the details (adjust the details of the logo position, size and other details)

- Product production (mail samples to you for confirmation before entering mass production)

4: Related instructions for one-piece delivery and return and exchange:

(1) In ordinary areas, if you send YTO Express, if it is not overweight, the shipping fee is 2.5 yuan.

(2) Postal services in remote areas: Except for Qinghai, Tibet, Xinjiang, it costs 5 yuan within 2 kg and 6 yuan within 3 kg; Qinghai, Tibet, Xinjiang, it costs 18 yuan in 1 kg, 30 yuan within 2 kg and 42 yuan within 3 kg.

(3) If there are invoices and gifts, please send it back together. If there is any loss, it will be deducted at the market price.

(4) The cost of the customer's own reasons (address, phone error, refusal, etc.) will be borne by the customer by themselves.

(5) Warranty (non-human issue): One year warranty, you can return the goods within 7 days. After 7 days, you will return the goods and replace them with new ones. The freight will be paid for each (the buyer will bear the refunded freight. There is no freight insurance in our store, so we will pay for the new freight).

5: Cross-border one-stop service:

Label size: 5*3cm, 6*4cm, 7*2cm, 8*6cm, 10*10cm;

(1) The product is labeled with a body and labor costs are required.

(2) The product packaging and labeling requires labor costs.

(3) The product switch provides insulation protection and requires labor costs.

(4) Platform listing service: provide the platform's real-life product photos, product CE, ROHS and other qualifications.

6: About the invoice:

The price displayed on the page is, excluding tax, and the ticket price is calculated separately.

If there is a need to issue an invoice, please contact the online customer service when placing an order. The required invoice information is as follows:

(1) Electronic invoice: company head up+tax number+receiving mailbox

(2) Special invoice for VAT: Company head up+tax number+account opening information+company address+contact telephone number

7, does the product packaging have factory information?I don't want customers to know where I get goods from.

Answer: There are 2 types of labeling methods in the stock products of this factory, which are as follows:

【English version】English packaging and English instruction manual

【Chinese version】Chinese packaging, Chinese instruction manual

One-piece delivery: There is labeling (with our factory information). If you need to modify the labeling content: please contact online customer service when placing an order.

Please note which version is required at the order. Therefore, if the order does not note, the Chinese version will be sent by default and all responsibilities arising from this.