Product: brainteaser
Color
The products of this shop are shot in real objects. The colors are paired by professional, which is the closest to the physical tank map. Because the color contrast and color temperature of the computer display are different, everything is based on the real objects.
About customer service
If your inquiry is not responded to in time, it may be that the volume of inquiries was too large or there was a system failure.
About after-sales
We will provide a complete after -sales service. The genuine guarantee is guaranteed. Please contact us first.
About delivery
Our stores are expressing their express delivery by default. Be sure to contact the online customer service first.
- About return and exchange
1. Our store is not“No reason to return”Shop, so if there are any problems, please contact your customer service first.
2. Generally not belong to the scope of return and exchange (according to the rules)
(1) Product packaging has been disassembled
(2) If it is a quality problem,
(3) The products caused by the improper preservation of the buyer
(4) bulk products
3. Return and exchange process
Contact customer service—>provide evidence—>Return goods—>Inform customer service—>Make up the difference—>refund / return)—>Receive (exchange)
(1) Contact customer service: Before applying for the return and exchange service, please contact our customer service.When you send it directly to the goods or apply for a refund without contacting the customer service, our store has the right to refuse or ignore it.
(2) Provide evidence: If it is a problem of product quality, please provide product packaging and physical photos to prove.
(3) Send the product: When sending the goods, please attach a note in the package to write the buyer's information. The content is“Want Want ID, contact information, reason for return and exchange, store name, postage”.
(4) Inform customer service: After sending the product, please contact the customer service and inform the courier order number and the courier company so that you can get in touch with you as soon as possible after receiving the goods.
(5) Make -up price: After receiving the goods, we will contact the buyer for the first time, confirm the return or exchange information, negotiate to resolve, and guide the buyer to make up the postage or the difference.