Product: cartoon children's nail scissors for manicure for nails stainless…
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about“express delivery”: The bottom batch amount is 100 yuan to ship!Can also be mixed
about“logistics”: The amount of the bottom batch can be shipped by 200 yuan!Can also be mixed
Note: Out of stock description: In general, if a small quantity or a few items are missing, we will directly write "missing" or "crossed" on the list without further notice. After receiving the goods, please contact customer service directly for refund processing.
★1. If customers who want express delivery place an order directly, the system defaults to express delivery, which is correct, and there is no need to contact us again.
★2. If you need logistics, please contact us to modify the freight to 0 after placing the order. All logistics freight is payable on delivery. The buyer will pay the freight after arrival.
★3. If you want to send EMS or other express delivery companies, please inform us first through Wangwang. The buyer will be responsible for any disputes and losses caused by not notifying us.
● Express default: Huitong express delivery.If you do not need to stay, you can also send it according to the customer specified.Delivery.Essence
●Logistics default: Jiaji, Jiayi, Debang Logistics. If the cooperative logistics is not available, our ordinary logistics transfer speed will be much slower.without further notice
●Customers who need designated logistics, please contact Wangwang for details.
●Logistics: Our company normally ships goods every 1-2 days. If you are in a hurry, please inform customer service in advance. The freight is calculated based on volume and is payable on collect.
If you have any requirements for product remarks, please communicate with us directly at Wangwang and make it clear. If you do not follow the requirements, the buyer will be responsible for the resulting disputes and losses.
Because many of them came to Alibaba to approve the goods again, they are not familiar with the process. After a period of summary and the feedback from all employees, some common problems are listed. Of course, there will be many shortcomings. Welcome everyone to welcome everyone. Welcome everyoneCome to propose!Your suggestion will be a valuable experience in our growth process!
1: Regarding the minimum batch size, is mixed batch supported?Is there any limit on the amount?How to calculate shipping cost?
All products can be produced in accordance with the above minimum quantities, and there is no limit to the amount!Support mixed batches!Support Alipay transactions!
We have written the weight of each product. The shipping fee will be automatically calculated by the system when taking photos. There may be slight errors. If you have any questions, please contact customer service in time.
2: Are they shipped randomly when shipped? Can I choose the style?
Regarding style and color issues, the default mixed models are issued during the distribution. Friends who have special requirements can note the style or color (there is a column when taking a photo together, write the goods number, the style, such as: black), We will try to help you as much as possible, but it will inevitably be missing. I hope everyone is tolerant.Remarks on large pieces of writing Small parts randomly.The color style is randomly issued, but you can write a remark. We try to match it as much as possible.There is a column to note when taking a picture together.
3: For customers who need to check items and orders, please send your Alibaba account number to customer service to facilitate order checking. The Alibaba account number is the login account in the upper left corner of the Alibaba page.
4: How long does it take to arrive?
It usually takes 1-2 days for Jiangsu, Zhejiang and Shanghai, 2-3 days for Anhui, Guangdong, Fujian, Shandong, Jiangxi, Beijing and Tianjin, 3-5 days for other areas, 4-7 days for remote areas, and 3-7 days for logistics outside the province!
5: When will it be shipped?
Regarding delivery: Express delivery is uniformly collected at 8 pm. The orders on the day are generally delivered in the next day, because there are many orders in the front, and many customers need to make up the shooting and change the address, so we will finish it.Post it later!We will arrange delivery as soon as possible!Hope everyone can understand!The express company we cooperate is Yunda Please log in to Yunda's official website to inquire.
About quality issues return and exchange
1. Within 15 days of receiving the goods (based on the date of the receipt of the handling, the product quality problem is found, please contact the after -sales customer service in time.Do not accept it after the deadline.The product must keep the packaging complete (please bring your own packaging, do not paste or write directly at the original box of the product).The accumulation of more than five kilograms of returns, the shipping cost of the return shall be borne by our company.Please return with a total of 5-10 kilograms with ordinary logistics. The freight is the company's undertaking and declined the expensive Debon, Jiaji, and Tiandi Huayu logistics.
2. Please communicate with the after-sales customer service before returning the product, and please cooperate in filling out the after-sales service form so that your return can be tracked and processed in a timely manner.
3. The customer's designation of product color or style, we will try our best to satisfy, but cannot be guaranteed 100%.If the color or style does not match, it will not be returned.
4. For the damaged goods during transportation, we consider that the customer is very troublesome to compensate for the compensation of the logistics company, so our company will bear all the responsibility, but we must propose it within 3 days after receiving and fill in the after -sales service list within 3 days.When there is no loss of goods during transportation within 3 days after receiving the goods, the default is that the goods are well received.
5. For the situation of sending the goods sold by non -quasi -rich department stores to our company, we reserved the right to not handle all the return and exchanges this time, and the freight is borne by the customer, and the goods are directly returned to the customer.
6. The following conditions are not eligible for return or exchange:
A's return of the product packaging is damaged or incomplete, and the product accessories or related information are not uniform;
B without authorization or modification without authorization;
C is not used or stored in a normal method;
D. Goods that have exceeded the service period after sale.
E Seasonal products will not be returned after the expiry date (such as fans in summer and thermal patches in winter).
7. After -sales service is the basic service of the company. We are willing to provide good after -sales service for everyone. At the same time, good after -sales service also requires the cooperation of customers. Please carefully read the above instructions before the return and exchange.So as not to affect your after -sales service.
8. The above, the treatment of damage and quality problems, if the weight does not reach five kilograms, if the guest wants to return, the freight is at their own expense.
If you need to return and exchange goods, please contact our company's after -sales customer service first.
About club goods returns and exchanges
1. Within 15 days of receiving the goods (the receipt of the receipt is subject to the receipt of the handling order), there are slow -selling goods. Our company will be returned. Please contact the after -sales customer service before returning.Returns to be treated in time.
2. The refunded goods are required to be well packaged (please bring your own packaging, do not paste or write directly at the original outer box of the product) to ensure that it is not discounted, not in use or not affecting secondary sales (otherwise it will not be returned).
3. We will try our best to designate the color or style of the product, but we cannot guarantee 100%.If the color or style does not match, we do not bear the freight.
4. Because the return and exchange we provide is long, we will not return to the products that our company has removed.
5. Returns to 20 % off.If the company receives the goods, it will be seriously damaged. Our company will provide product pictures to customers. According to the degree of product receiving the product, it will be negotiated with you after -sales.Give you the payment back to Alipay or hit the deposit.
Due to the differences in freight in Hong Kong, Macao and Taiwan, if there are customers who need to return and exchange, please contact our company after -sales customer service first, and the two parties will negotiate to resolve.
About Logistics
Logistics are generally issued in other provinces. Yiwu Logistics is directly connected to the whole country. As long as it is basically in cities above the municipal level, county -level cities need to be transferred.After arriving, the logistics will make your phone call, you need to pick up the goods yourself.Here, we specifically explain.Yiwu Logistics Company's services are uneven. I hope that you can contact a logistics company yourself before ordering. The method can be to find it yourself. You can also play 114 to check Yiwu to your local logistics point and find a place to be close to you.Then tell us the logistics phone in Yiwu, we will send you to your service point.
The distribution method and the rate of rate:
① Car transportation:
Yiwu logistics outlets were developed and there were consignment departments across the country.The weight is generally 0.5 yuan/kg, and the volume is generally 80-120 yuan/cubic cube.Small products, generally 800 yuan of goods value product shipping is about 15-30 yuan, and remote areas may be transferred at 40-50 yuan/piece.After the goods are issued, the consignment department will call the customer to pick up the goods by themselves at the designated consignment point.
Manufacturer source
One -handed supply, short production cycle, reassuring quality, and guarantee!
About color difference
The pictures provided by all products are taken by the real object, which reflects the real state of the product as much as possible. However, the pattern color presented by the light scene and display during shooting may cause a little gap with the real object.
About customer service
If you do n’t reply in time, maybe our customer service is busy, or the system is maintaining, please wait a while!
About signing
During the express transportation process, packaging or commodity damage will inevitably occur. It is recommended that customers check the goods before receiving the receipt. To save customer time as much as possible, if the damage to the goods occurs, please refuse directly and contact the customer service. Customer service will provide solving the solution to the customer service.plan.
About evaluation
After the customer receives the product and the transaction is successful, we can evaluate our products and services. We attach great importance to the customer's evaluation, because the customer's evaluation is affirmation and encouragement of us. If the customer is satisfied with shopping, it can give us praise 5Star rewards, if the customer is dissatisfied, please contact our customer service in time. The customer service will provide high -quality after -sales service to satisfy the customer!
