Flashlight

① Confirm whether the selected product package contains its own items (a single flashlight does not contain battery, charger, gift box).

②. Confirm whether the receiving address is correct. Our company shipped the goods according to the default address left by the buyer's backstage.If there is a change, please inform customer service or telephone notification in time.Otherwise, our company will not bear the relevant responsibilities.

2. Receive the problem of incomplete goods:

Before the buyer signs the goods, please confirm whether the packaging is intact. After confirming that there is no error, you can sign it.Before packingIn the case, if the buyer finds the lack of goods, it is immediately said that the weight of the goods under YI, and then pay attention to putting it back to all the packaging (the company has weighted it before shipping, just for convenience to check with customers).Put the goods back to the original appearance, useTake a picture of the digital camera, and pass the weight of the parcel courier number and the actual goods, and the existing packaging pictures to the after -sales customer service. We will check the package information in the YI time and give a reply.

3. Receive the problem of damage to the goods:

All our products have been strictly inspected before shipping, and all products are qualified products.If the buyer discoveredIt may be caused by the delivery of the goods that is damaged.When signing the package, please disassemble the inspection product if it is damaged in person. If it is damaged, please refuse and contact the customer service to inform the situation in front of us so that we can register and deal with it.Because of oneOnce signed, there is no problem with the default express delivery, and it is not available to finding the theory.For your rights and interests, remember to check first before signing!

Shipping instructions

After buying a product, please be sure to tell which courier we want to send. We will try to ship as much as possible. If you have any questions, you can negotiate with our customer service.In order to save customers' costs, we hope to ship the customer through logistics more than 10kg. Logistics only goes to the city/county where the customer is located. The customer needs to contact the logistics company to pick it up.

2. Delivery time:

All products are generally available, and they can be shipped on the same day.Some special requirements may be produced and processed.Please contact us when you order, contact us to confirm whether there is stock and specific delivery time to avoid delay in delivery to bring you business loss.

Detection and maintenance

Our company's products must be carefully checked before shipping to ensure that there are no problems before shipping, and there are generally no problems.However, due to bumps, moisture and other reasons during transportation, there are inevitable problems.If the light body is not bright, or only slightly bright, please follow the method below:

Before the maintenance, please make sure that the flashlights are tightened without loosening. If the threads have not tightened, it may cause the cause of not bright or slightly shiny.

1. Check the battery:

Make sure that the battery is electric and loads into the flashlight in the correct direction. The battery of different brands cannot be used, and the old and new batteries cannot be mixed.

2. Determine the fault:

Undurn off the tail, expose the battery's negative electrode, and use metal pieces such as keys or mules to connect the battery negative electrode and the battery -by -flashing body to expose the non -oxidized part to see if it is lit.If possible, it is the problem of flashlight switch.Please check according to Step 3. If you are not lit, please check whether the tin welding at the connection between the circuit warehouse and the circuit board is welded or virtual welded. If you have any, please re -weld to solve the problem.

3. Check the tail cover switch:

Undurn off the tail of the flashlight, you can see that there is a switching ring with two concave dots on the outer ring of the copper hat of the switch. Use scissors or rigid tweezers to rotate clockwise on two concave dots to check whether the switching ring ringsLoose to ensure that the switching ring is pressed tightly on the switch, and there must be no loosening.

4. Check whether the contact is poor:

When the flashlight is not bright or the contact is poor, pay attention to whether the lamp head is loose. Check that the tail cover is tightened and the contact is well exposed. It ensures that the copper column of the tail cover is well exposed to the metal piece of the tail cover.

5. Other questions:

If the problem is still not solved according to the above methods, please send the flashlight back and we solve the problem for you.When you send it back, please contact us to send the address. When you send it back, please write a note in the package to indicate that it is for the reason for the reasons for the repairs.speed.

After -sales explanation

1. Flashlight warranty description:

The minimum warranty time of the flashlight sold by the company is 1 year, and the product warranty period starts from the date of issuance.There is a quality problem within one year, free maintenance, free replacement of accessories (only electronic originals), and artificial damage is not within this warranty range.After 1 year, problems have occurred, exempting maintenance costs, and charging the cost of replacement accessories.

2. Lithium battery warranty instructions:

Since lithium batteries are consumables, please check whether the battery use is normal after receiving the goods.In the future, it is standardized in the future use. It is strictly forbidden to clean the power without protecting the lithium battery. Be sure to keep the battery and the balance.As long as the power is not exhausted, it can be used for a long time, because the battery does not have a memory function, there is no life period, and the battery power is exhausted once the battery is scrapped. Whether it is protected by protecting the battery, if it is not used for a long time, it needs to be used for a long time.Staying with power, otherwise self -discharge may cause the battery to break.If there is no problem within 24 hours of receiving the goods, our company will be considered normal. If the battery finding problems will not be warrant after 24 hours, please pay attention to customers!

3. Quality issues return shipping instructions:

All the products of our company are checked in the factory. If the customer receives the goods, please contact us in time if there is a problem found that there are problems.If the quality problem occurs within 7 days of receiving the goods, the company shall bor it in postage.7 ~ 15During the day, the buyer must be borne by the buyer.After 15 days, the postage is borne by the buyer (when you send it, please pay the courier fee first. Our company refuses to pay any payment, please forgive me. We will help you handle it in time after receiving the goods you return.Well, and return the courier fee for you through Alipay and other methods).

4. Product repairs instructions:

If you have a product that needs to return to the factory for repair, please return to the amount of repaired product with more than 10 or 10 or more. In addition, our company does not pay any repairs freight (because the wholesale profits are small, please understand).

5. Product exchange description:

Within 15 days from the date of spontaneous goods, if the goods are not satisfied (non -quality problem) and without affecting the secondary sales of the product, we will provide you with a replacement service for free.Essence

Warm reminder

2. The products are shot under natural light. It will make the product show its own color as much as possible, but it will inevitably be affected by many factors such as weather, light, and monitor color difference. There may be a certain color difference. This situation is not regarded as a quality problem.Customers who have this concern must ask before buying.

3. Each product will be strictly tested before delivery, but it will inevitably occur to the customer's hands.When there is a quality problem, we promise to return.Our profits have been controlled at the low of ZUI, mainly for running, and the postage tossed by the unable to return (after all, this is not Taobao).If you encounter bad products, please keep it properly. After accumulating a certain amount, return to us together.We will handle your return and exchange depending on the situation, deduct the corresponding money from the payment or send it back with the delivery.Therefore, the fee returned by the return and exchange must be borne by the customer.

4. It is also necessary to explain: the product and packaging of the replacement must be ensured complete and clean.If you disassemble yourself and have no artificial damage, we will not refund. After receiving the product, we will be tested and confirmed that it is intact. We will immediately arrange for the return and replacement.