Product: Plastic windproof kitchen tongs
1. Return and exchange policy: Before the customer places the order, please carefully read the return and exchange policy we announced on Alibaba to avoid unnecessary disputesEssenceIf you have any questions,Please consult our customer service.Be sure!Intersection
2. Customers specify color or style delivery: multi -colored, diverse products default to random mixing.The company will try its best to satisfy customersProduct color and style specified in order remarks.Individual orders cannot meet customer requirements due to the color and style of the warehouse.We do not accept the return caused by it.
3. We are wholesale companies. If you buy it for personal use (for exampleBuy), please go around!We cannot guarantee timely delivery of individual users.
We support express delivery and auto transport logistics.
Express delivery: For small orders, you can take it directly. The Alibaba system will automatically calculate the courier freight, and the charging standard will be displayed automatically.If you have a designated courier company, please contact customer service in advance.Otherwise, the company will choose to ship the default courier company.
Automotive Logistics: If your goods are heavier (more than 15 kg, or non -Jiangsu, Zhejiang and Shanghai regions), we strongly recommend that you use auto transport logistics to reduce transportation costs.For example, a 10 kg cargo is sent to Shenzhen, and the courier cost is generally 40-50 yuan, while the auto transport only costs 10-15 yuan.Logistics and express delivery of the time you receive the goods is almost the same.After the goods are issued, the check -in department will notify you to pick up the goods at the designated consignment point.Generally, you need to pick up the goods within 3 days in order to avoid the cost of storage.
| Things to know when shopping |
2. About color
The information, patterns, packaging and other information of web products are for reference only. Due to the problems such as shooting lights and different display device color differences may cause product pictures and physical color differences, everything is based on the real objects; if product color, pattern, packaging, etc.The description is different, it is not a quality problem, we do not accept the return;
3. About after -sales
a) Commodities damaged by human reasons (such as unauthorized maintenance, misuse, collision, negligence, abuse, accidents, changes, incorrect installation, etc.), incomplete packaging products, secondary processing products, we will not, we don’tReturns.
b) Since the factory may change the product packaging according to the production conditions, the packaging and pictures on the website or the pictures you buy before are different. It is not a quality problem. We will not accept this reasons.
c) Multi -color, diverse products default to random mixing.The company will try its best to meet the product color and style specified in the order remarks.Individual orders cannot meet customer requirements due to the color and pattern of warehouse inventory. We do not accept the return caused by it
d) Personal preference (odor, color, model, appearance) reasons are not returned; buyers think that there is a problem with the quality of the product, please issue a written appraisal of legal recognition, otherwise the return will not be returned
e) Express damage: When receiving the courier, please verify whether there are goods damaged and the loss of goods before signing.If so, please issue a certificate before signing and contact us.Otherwise, we cannot claim to the courier company, and therefore we cannot bear any after -sales service, including the loss or damage of the goods.
- 4. About shortage:
- Since we need to process a lot of orders every day, and our distribution is based on order payment time, some orders may be out of stock.In order to ensure that customers receive the goods in a timely manner, if the out-of-stock item is less than 30% of the order amount, we will ship the goods as usual without notifying the customer.After receiving the goods, customers can apply for a refund for the out-of-stock parts (we will not reissue the goods).If the customer cannot accept this provision, please make a note in the order and we will handle it according to the note.
5. About delivery
We are wholesale companies and do not retail.If you buy it for personal use (such as one of most products in the order), please bypass us.
6 About return
If the goods have quality problems, they can be returned or exchanged within 60 days.We accept one return or exchange per order.You can accumulate the goods in question and send them back to our company every 45 days. Customers are asked to pay the postage in advance. After receiving the goods, we will reimburse you for the express delivery fee of 1 kilogram of the package. The cost is calculated according to the calculation published on our website (the express delivery fee standard for delivery and return is the same).You may also choose to return the defective goods immediately, but the return shipping costs will be borne by you.If you have any questions, please contact customer service.
