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Common questions online answers
Question: Is the goods be available?
Answer: Basically, spot products can be purchased. If you encounter no stock or are removed from the shelves, it is recommended that you consult!Because some quantities were not updated in time, you are welcome to bring pictures and consult.
Question: When will it be shipped after payment?
Answer: Spot products, paid before 16 o'clock on the same day, and sent out on the same day.Payment after 16 o'clock will be issued within 48 hours after payment, and try to send it on the same day.Customized products shall be subject to the delivery time of the product page.
(If you encounter a large order volume during the event, the delivery time will be adjusted. Please consult customer service for details. If you have any special circumstances, the delivery will be carried on time.)
We will do our best to ensure the stability of the source, as the saying goes:“Accidents will happen”, because after all, it is a wholesale service, and the daily delivery volume is very large, and I dare not guarantee 100% that there will be goods when you are allocated. However, we guarantee that if there is any out of stock, we will notify you as soon as possible.
Question: Is the color of the product accurate? Is the color difference?
Answer: Due to lighting, shooting angle and other reasons, each display is different. The color difference between online shopping cannot be avoided. We have tried to shoot the closest to the real object. Please understand that all the pictures are 100%physical shooting!
Question: Detailed information about the product?
Answer: Each corresponding baby has detailed descriptions, color, size, etc., and if you encounter any detailed information, you can consult customer service first.
Question: What courier?
Answer: Default Fayunda or Shentong. If you need to send SF Express, please contact customer service to change the shipping fee before placing an order.
Question: Return and exchange policy?
Answer:Spot products support seven-day no-reason return and refund. If there are any quality problems within 15 days, you can return and exchange. If you have more than 15 days, you cannot refund and repair it according to the situation.Customized products do not support return and exchange.
If the product is damaged, wrongly shipped, missed, large stains, etc., it is impossible to sell, you can apply for a return and exchange. When applying for a return and exchange, please be sure to take a photo first and contact our customer service staff for consultation. If it is determined that it is indeed a quality problem, the shipping fee incurred shall be borne by our company.Our company refuses to receive the payment. Please help us pay the shipping fee first. We will send the fees directly to your designated Alipay account by directly sending the money (Note: If the goods are returned directly without contacting us, we will not accept it)
*Precautions:
All after-sales issues must be contacted within three days of receipt of the goods (the time for the goods signing shall prevail). Please provide the shopping order number when applying for after-sales. One order will only be processed once. Please be sure to carefully check the quantity, style, color, specifications, and quality after receiving the goods. Do not cooperate with malicious bad review customers again. Thank you.
Small shop“Integrity business”We will not shirk our responsibilities for the basic principles of the company's development, but it does not belong to our company's responsibilities, and we will not compromise for various reasons.No rules can lead to a circle. Every store has different store rules, just like everyone has different shopping needs.We develop in the form of a company, constantly learn, and formulate relatively complete processes and systems, in order to better serve everyone. What we are seeking is win-win cooperation.
Finally, I wish all business friends a prosperous business and good financial resources!




