Creative table astronaut

Special emphasis: we do not accept returns and refund

 Ordering process

1. Product offer  

Domestic sales customers: Our website generally reports the factory price (that is, Chenghai delivery price, no invoicing, no transportation Fees, no costs) 

2. Receiving method:

Support online payment (Ali shoots or direct bank transfer, please contact our staff for remittance accounts)

 All orders receive money to ship.If the order needs to be produced for a certain time, please pay the deposit first, and pay it before delivery.

3. About the order quantity

All products in this store are basically a box/style!If a small part of the product has a order of more than 5 boxes, our salesperson will inform in the negotiation!

Fourth, delivery time

After the payment or deposit arrives, our company will be distributed as soon as possible, and the production time is generally about 1-7 days.

Some orders need to be reserved for a long time. Please ask customers to order in advance as much as possible according to the actual situation, so as not to delay the delivery time.

5. Transportation method

According to customer requirements, arrange logistics/freight/courier, etc. , Freight to pay or assist us to provide reference.

The delivery time is different depending on the district, traffic conditions, and transportation methods of various regions. The specific information can be confirmed with our salesperson or carrier company.

The transportation is completed by a third -party logistics company. It is not that we can control. The transportation time is affected by many factors such as weather, vehicle arrangements, and traffic conditions.As the content of the contract, it is not a reason to return the goods.

6. Standards for receiving:

1. When receiving the goods, please check the goods and the number of counters in person in person in person.Traces, lack of missing, etc.), please negotiate with the transportation company to resolve compensation.If you fail to solve, please contact us at the freight station, we will try our best to help solve.If the problem is not informed in time, it will be deemed to have received the product without objections.

2. Our company will use strong packaging , Tightly stacked and other methods to avoid the occurrence of damage.If the liability for damage is caused by transportation reasons, our company will not be borne.But we will do our best to help customers solve the problem.It is recommended to buy insurance during transportation.

Seven, after -sales service

1. All products are tested strictly before the quality is qualified.If it is a problem after use, it is a scope of exemption.However, our company will do our best to help solve it within the scope of ability.

2. Due to the particularity of toys, it is not comparable to the appliances, so our products do not implement three packages.Special products shall be handled according to the relevant agreement reached by our customer service staff and guests.

3. If there are serious quality problems in individual products, please provide pictures for evidence within 24 hours after receiving the goods (not responsible), and our company will arrange solutions according to the actual situation. For example: If the accessories are provided to be solved, send the accessories with the orderly goods when the guests are purchased next time; if you need to send it back to the entire product to solve the problem, please send it back toThe products sent by the guest will send orders with the guests.

Eight, exemption clause

1. The goods are produced according to customer orders. Most of the product materials are mainly plastic, and the packaging is paper material.During the transportation process, individual products may suffer from transportation loss (such as individual collisions, such as a little scratch, such as the individual color boxes packaged in the color box, which is slightly deformed), but so far, it has not been found that more severe transportation loss is found.The buyer considers the buyer clearly before ordering.

2. 95%of our products are photographed in the real thing, which reflects the nature of the product.It is normal to be slightly different from the real object due to light or photography.After receiving the goods, the buyer felt that the workmanship was a bit rough, flawed, not a good material, different from imagination, etc., which was not a quality problem.If you think the picture is not clear, please consult us when buying.

3. Due to market changes and other factors, sellers may adjust the color of products and packaging, packaging methods, etc., please prevail.

4. All sizes are manual measurement, 1- The 2cm error is normal.

Note: In order to clarify the responsibilities and obligations of both sides of the supply and demand, these clauses are specially formulated.Buyers are requested to read it carefully.If you have any objections, please confirm with our staff before ordering.