Summer children's beach toy play in water playing with sand

Address: Chenghai District, Shantou City, Shantou City, Guangdong, China

You are welcome to contact us at any time to order!There are more new products!!

1.Brief introduction

Chenghai Xingkong Craft Toys specializes in plastic toys, handicrafts, Christmas gifts, etc.The company adheres to the business philosophy of "customer first, forge ahead" and adheres to the principle of "customer first" to provide quality services to our customers.Welcome to patronize us!

In the company's future plans, Starry Sky Craft Toys will continue to exert the fighting spirit of "diligence, steadfastness, and innovation", strive to expand, penetrate, and maintain the market, enhance the corporate brand value, and stride forward to meet challenges, competition, and a brilliant tomorrow!

2.Shipping instructions

There are relevant tips when bidding online! For shipping details, please refer to the shopping process or consult customer service staff.For express delivery or logistics, please contact customer service to inquire (logistics charges are payable except for special circumstances and will be shipped from Chenghai).

Thank you for supporting Star Craft Toys!

3.payment method

A. You can take a photo directly or contact customer service

4.Buyer must read

Business friends usually ask: Which one is suitable for sending my goods, logistics or express delivery?

This is also a cost issue, and many business friends are concerned about it.Although we can't understand everything here, we can give you some suggestions based on our past experience.

1.If the order is less than 300 yuan, including the manpower, material resources and time spent on picking up the goods, it is generally more cost-effective to choose express delivery. Of course, it also depends on the region.

2.300For items above RMB 1, you can generally choose express delivery within Guangdong Province. For those outside Guangdong, if it is not convenient to pick up the goods based on your actual situation, you can choose express delivery or let the logistics company deliver the goods;

3.The pick-up location needs to travel hundreds of kilometers, is it so far away?In fact, if this situation exists, then choose express delivery and don't complain about picking up the goods when the time comes. That would not be good.

4.If the one-time order exceeds 3,000, it is basically more cost-effective to choose logistics.

5.About when can I receive the goods?

For this question, we can only estimate the approximate time based on past experience.After all, we are just a manufacturer, and we leave all aspects of logistics to professional logistics companies. We cannot control the arrival time. All we can do is arrange delivery as soon as possible. If the goods do not arrive on time due to reasons caused by the logistics company, weather or non-human factors, we will unilaterally decide to refund or return the goods without consultation. If you have this kind of mentality, please consider it carefully to avoid having an unpleasant shopping experience!

6.Product handling regarding quality issues?

Most product quality problems can be solved by yourself. If you want to run toys as a real business, you should also accumulate some experience in repairing toys.For example, through simple methods such as replacing the battery, adjusting the battery placement, connecting the wires, etc., you may be able to repair the toy, which will give you a sense of accomplishment. After all, you have done it yourself.For products with quality problems, please report the product problems to our after-sales service within 7 days of receiving the goods (subject to the time of signing). The after-sales service will register your situation. When the product accumulates to about 20 kilograms, we will bear the freight for returning it by freight!Returned products with quality problems must be well packaged and must not change the original packaging, write on the product, have signs of use, put labels or tags on the product, etc. Otherwise, it will be deemed to have been used and will not be returned or exchanged!Returned products need to be accompanied by a list, clearly indicating the quantity of the problematic product, the location of the problem, and the order to which it belongs. After repair, it will be sent together with the new order. If you feel that you cannot accept or are not sure that you can bear the return and exchange regulations, please raise an objection before ordering. Those who do not raise objections will be regarded as the default return regulations. If the return regulations are not fulfilled, the related fees incurred will be borne by the buyer.

7.About return and exchange:

We provide return and exchange services for products with quality problems.Product quality problems refer to products with missing functions or missing parts when the product has not been used. Problems such as damage, depreciation, and loss during transportation do not fall within the scope of quality problems and will not be returned or refunded.If it is caused by the logistics company, the responsibility should be borne by the logistics company. In order to prevent the logistics company from evading responsibility, it should purchase freight insurance, which is generally four thousandths of the value of the goods, and we can pay for it on our behalf.In addition, the most common method used by logistics companies to avoid liability for damaged goods is to ask you to sign to pay the freight without confirming whether the goods are safe. After you pick up the goods, if you find that the box is damaged or the goods are missing, the logistics company can refuse compensation on the grounds that you have signed. We have had many customers suffer this kind of loss, so be sure to check the safety of the goods before signing and confirm that there is no problem before signing.

8.About size and color difference

The size of the product is all measured by hand. The size unit is CM. Due to different measurement methods or measuring tools, it is normal for the size to have an error of 1-2CM. If you are particularly concerned about this, please be careful when shooting!

All the products are photographed in kind, and the chromatic aberration will be corrected in the later stage. We will present to you the color that is closest to the real thing. However, due to the difference in light, shooting angle, and each computer monitor, the color you see will also be biased. This is unavoidable in online shopping. If you mind, please be careful!

Here, the Starry Sky Craft Toys family would like to thank our friends who have always supported and paid attention to us. In the days to come, Starry Sky Craft Toys will make unremitting efforts to bring as many new products and more surprises to our friends as possible. We will work together to achieve a win-win situation!